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Terms & Conditions For Suppliers
These Supplier Terms and Conditions define the guidelines for suppliers who wish to offer their products for sale on Sassty Marketplace.
Supplier Eligibility
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To sell on our platform, you must meet our eligibility criteria and product quality standards.
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We reserve the right to approve or reject the supplier's application at our discretion.
Products
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Must be of good quality.
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A free sample product may be requested.
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Inferior products will be rejected and the cost borne by the supplier.
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Sassty would be the first to sell any new product from you in our jurisdiction.
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The price of the same quality product cannot be sold cheaper to another company in our jurisdiction.
Product Listings
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Supplier is responsible for creating and maintaining accurate product listings, including descriptions, images, prices, and availability.
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Supplier will be the one to upload all their products in the required manner.
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Products must meet all legal and safety requirements in the relevant jurisdictions.
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In the event of product unavailability or delays, suppliers must promptly inform us.
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The supplier will have control over product prices but agree to adhere to our pricing guidelines* ( not more than 30% of Alibaba international prices).
Pricing and Payments
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The Supplier has control over the pricing of their products.
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Commissions of 5% are automatically deducted when an order is delivered successfully.
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Payments will be made in accordance with our payment schedule.
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Payments will be made into the account provided by the supplier.
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Daily exchange rate will be applied, if applicable.
Customer Service
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The supplier will have access to our assistance via our customer care persons.
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Excellent customer service is crucial for our platform's reputation.
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The supplier must be swift with their responses.
Compliance with Laws
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The supplier must comply with all applicable laws, regulations, and industry standards related to the sale of products.
Intellectual Property
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The supplier must have a warrant to sell the products to be listed on our platform.
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The supplier must ensure that listings do not infringe upon any third-party intellectual property rights.
Termination
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We reserve the right to terminate our partnership with suppliers if you violate these terms or engage in any unethical or illegal activities.
Confidentiality
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Any information shared between supplier and Sassty Marketplace should be kept confidential, including sellers data.
Indemnification
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You agree to indemnify and hold us harmless from any claims, liabilities, or expenses arising out of your use of our platform.
Governing Law
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These terms and conditions are governed by the laws of Ghana, and any disputes that may arise shall be resolved according to the laws of Ghana.
Updates to Terms
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We may update these terms from time to time, and you will be notified of any changes.
Contact Information
For any questions or concerns, please contact us at [email protected] or 233 55 695 5571.
By selling on our platform, you acknowledge that you have read, understood, and agreed to these terms and conditions. Your continued use of our platform constitutes your ongoing acceptance of these Terms.
Index:
Product listing requirements
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At least 5 different angles for a product.
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A 30 sec video if applicable.
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All images must have white background.
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Descriptions must be concise and in bulleted form.
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Actual inventory of product must be stated.
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All image must be less than 500 KB.
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All image dimensions must be 500 X 500 px.